Good online shopping experience with this online store. Affordable pricing, quality product. Fast delivery (during pandemic Christmas delivery chaos, and FedEx delivered in just a few days). The bed works as described. I bought it for my sleep apnea snoring because I could only sleep on my sides, but that caused me to have lower back problems - sciatica, a forward tilted pelvis which I control with consistent 3x per week stretching and strengthening. Finally, I decided it was time to sleep on my back like used to when I was younger and leaner (now 53), also my feet were swelling because I slept half of the time on my couch chair. However, sleeping on this bed in an upright lifted position both torso and feet has caused my pelvis to tilt forward again and I've experienced severe lower back pain for almost a week now. So the tilting of the bed is bad for me, and I'm back to using it flat and sleeping on my sides again -- square one.